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TAC Intern

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Description:

• Work one-on-one with clients to help them with their job search and computer skill building (ie. help with resume formatting, online job applications, copy & paste, proofreading, etc).
• Work with TAC/Client Services Coordinator to track client progress in the TAC by conducting pre and post-testing to assess skill gains & monitoring clients’ progress with their job search portfolios.
• Work with the TAC/Client Services Coordinator to make TAC resources more user-friendly through creating cheatsheets for clients, maintaining relevant referral resources, and working on other projects as assigned.
• Maintain an effective working and learning environment for clients by ensuring that TAC resources are clean, reliable, & relevant to clients, helping resolve client issues as they arise, trouble shooting basic technical problems, etc.
• Coordinate TAC Volunteer schedules to make sure assistance is always available to clients and that mock interviews are available weekly.
• Ensure accurate collection and entry of program data into our database (Salesforce).
• Eat lots of candy.

Qualifications:

• Patience and an open mind
• Creative problem-solving skills
• Interest and/or experience in working with clients from diverse backgrounds and with diverse needs
• Strong computer skills; familiarity with Microsoft Office 2007, Internet Explorer, and popular internet email service providers
• Great communication and interpersonal skills
• Proven excellence in customer service
• HS Diploma/GED required; college work preferred
• Tutoring or teaching experience is a plus
• Experience with data entry is appreciated
• Paid or volunteer experience in an nonprofit environment preferred

Hours:

flexible

Length/Availability:

3 months

Start Date:

ASAP

End Date:

04/01/2010, May 2010

How to Apply:
Please send a cover letter and resume to Rachel Schapira at rschapira@jvs.org
Deadline:
Open until filled
Additional Info:
The TAC Intern position will provide you with unique experience at a leading organization in the growing field of nonprofit workforce development. You will gain knowledge and skills in providing service to a diverse clientele. You will also gain valuable insight and professional experience in the day to day operations of a nonprofit leader in the Bay Area community. Your satisfactory performance will result in a strong reference for future job search.
Tags:
nonprofit  technology  workfoce  community 
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