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Business Analyst

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Company/Organization: Pinpoint IT Services

Description:

Business Analyst
We have a challenging opportunity for the right candidate, as a Business Analyst. The purpose of this position is to be a liaison and key coordinator between various departments such as, Business Units, Corporate Underwriting, IT, Actuary and Claims to elicit, analyze, communicate and validate requirements related to product configuration of IT applications/systems.
Job Location: San Antonio, TX
Richmond, TX
Responsibilities
? Serve as a liaison between various departments such as customer community ( Business Units, Claims, Finance) and the development teams (IT, Corporate Underwriting and Actuary) through which requirements flow
? Communicate with Project Manager and/or teams for inter-dependent systems to ensure no conflicts with project schedules
? Conducts interviews and leads requirements gathering sessions with business representatives to elicit and document business requirements for system configuration
? Acts as Subject Matter Expert for assigned projects and processes
? Analyze and understand requirements from insurance industry sources such as ISO as well as customer-specific requests including but not limited to filed rate pages
? Assimilate information from multiple sources
? Facilitates meetings and provides the business and interested parties with written and verbal status reports as required
? Important to be able to communicate with each resource in a ?language? that resource understands to bridge communication gaps
? Apply knowledge of the manual rating process for insurance products
? Establish and meet target dates for deliverables by conducting issue triage and escalation as it relates to requirements/technical issues for the client/project
? Work independently as well as part of a team
? Evaluate business requirements and use knowledge of the existing configuration capabilities of the system to propose solutions to meet business needs to avoid programming changes to the target system
? Works with IT configuration team to analyze and develop conceptual design of system components
? Oversee user acceptance testing to include assisting with the documentation of a detailed test plan and perform actual testing as needed
? Participate in developing and executing training plans
? Acts as Post-Launch Subject Matter Expert for internal and external contacts

Qualifications
? Bachelor?s degree or equivalent in work experience
? Previous experience as a Project Manager desired, Business Analyst or Systems Analyst is required
? Possess prior underwriting and processing experience in Commercial and/or E&S Insurance with 3-5 years? experience
? Excellent ability to track issues and communicate status of projects to technical & non-technical individuals/groups
? Proficient in the lifecycle of automation initiatives and knowledge of IT methodology
? Strong analytical problem solving skills
? Demonstrated ability to document detailed requirements
? Experience with Document Management Systems, Policy Administration Systems, as well as Rate, Rules, Forms Engines
? Strong negotiation and interpersonal skills
? Proficient in development of end user training plans
? Proficient in the use of computer programs, including Word, Excel, Microsoft Project and Outlook
? Experience with data-driven/configurable applications is a plus
Additional Considerations:
Attitude and Aptitude will be primary qualifications for this role. Strong consideration will be given to individuals with an aptitude for technology and extensive insurance experience.



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