Description:

Jackson Hewitt Tax Service, the second largest tax preparation service company in the United States, is seeking a Intern for our independently owned office in San Francisco. We will provide the selected candidate with training. The goal for this position is to help with customer service outside the tax season, while growing into an internal bookkeeper and possibly a tax preparer. An element of the training will be the required course to become a registered tax preparer.

This position will be a Paid Position AFTER a one month probation period.

Key Duties:

• Answer phone calls. Answer clients’ questions regarding income tax and other matters. Check service statuses, coordinate customer requests and services in order to maintain customer satisfaction.
• Interact with clients in person. Correspond with them via letters and e-mail.
• Clerical support to professional office staff. This includes maintaining file system and storage, organizing forms and supplies, etc.
• Schedule appointments for tax preparers. Provide additional assistance to our senior tax preparer with scheduling and preparing for various appointments.
• Trained to gradually be able to process our firm’s monthly accounts in a timely manner
• Complete all monthly and quarterly sales tax returns
• Prepare and schedule tax deposits
• Close the books at year-end and reconcile the tax return to bookkeeping.
• In-house A/R, invoicing, and collections
• Assemble tax returns.
• (If candidates opts for adding a tax preparer path,) Prepare income tax returns.

Qualifications:

Required Qualifications:
• Fluency in English and clear pronunciation
• Good phone skills. Strong communication skills.
• Ability to carry out exceptional customer service.
• Good computer skills and experience in Microsoft Windows and Office programs.
• Willingness to be trained and be proficient in our various software programs – both key-stroke oriented and window based.
• Humble attitude and team player.
• Good organization skills. Attention to details.

Preferred Qualifications:
• Ability to work under pressure and comply with deadlines
• Strong typing skills.

Paid Internship Info:

$10 / hour, after one-month probation period

Hours:

40

Length/Availability:

9 months

Additional Info:

Jackson Hewitt franchise main site: http://www.jacksonhewitt.com/

We welcome applications from candidates with diverse backgrounds. Communication skill is one of the key skills to be able to succeed in our field.

Tags:

customer  service    bookkeeping    accounting    tax    finance    financial  planning 

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