Operational Service Support Intern
Description:
*This position can be completed 100% virtual.*Solopreneur based business, is looking for an intern interested in supporting the company owner, who is a speaker, coach and author, in administrative and organizational tasks, while learning entrepreneur skills.
This intern should be prepared to work in a fast-paced team environment, and will finish the internship having gained experience in various aspects of creating and maintaining a successful business, as well as working with a team to achieve expected end results.
Some of the responsibilities will include (this position will be shared with 1 - 2 other interns, so one applicant is not responsible for ALL the tasks on this list and for this position ?):
• Organizing speaking engagements
• Provide customer support, billing support and trouble-shooting to customers, clients etc.
• Schedule client and speaking appointments
• Coordinate requirements and supporting materials for meetings and client presentations
• Work with Marketing Team to schedule and implement free monthly call
• Use Send-out card account to send out birthday cards, large purchase thank-yous, referral thank-yous, speaking thank-yous or other appreciation cards
• Support bookkeeper in balancing accounts and create reports of monthly sales, revenues, expenses
• Implementation and maintenance of online systems (online calendar, membership software, shopping cart, team collaboration site, etc.)
• Support on organizing and maintaining email inbox, document folders etc.
• Manage projects/tasks/priorities and follow-up with team to make sure projects/tasks/priorities/hours are being completed, and supporting other team members as needed
• Take notes during calls to capture important information
• Preparing emails, letters, cards, and other documents, using word processing, spreadsheet, and/or presentation software as needed
• Help in the development of written and audio products – from research, layout, editing to publishing
• Assist in drafting and editing sales pages and messages
• Transcription of audio products
Qualifications:
• High to advanced knowledge of Microsoft Word and Excel (PowerPoint and Publisher a bonus)
• Adapting new procedures & programs
• Ability to manage multiple people and projects
• WordPress experience a bonus
• Collaborating ideas & making decisions while recommending and implementing courses of actionIts essential that applicants be self-directed, problem solvers, and comfortable in taking the lead, as well as comfortable in ensuring problems have solutions, and the team continues to move overall company objectives and find new results-oriented solutions. Applicants must be articulate, dependable and committed with an entrepreneurial spirit.
Hours:
Flexible with 10 - 20 hours per week
Length/Availability:
6 months
Deadline:
OngoingAdditional Info:
Internship Benefits:Tags:
• Access to the full Building Your SUCCESSFUL Business program
• Structured learning and support from Patty Benton (and your team members) in building your own business
• Mastermind Business Building Membership
• Knowledge, experience, and practice in a supportive team environment
• Working with a team of highly skilled and motivated professionals
• Ability to discover and learn new resources in a supportive learning environment
• Feedback and suggestions to improve personal skill level
• Testimonials and recommendations as earnedInternship Details:
• Primary role will be to support Patty Benton and assisting in ensuring tasks/projects are being completed at a high quality and timely by all team members – assisting where needed.
• Interns are required to work a minimum of 10 hours/week, and some weeks during launches may work 20+ hours with a minimum 6-month commitment to role
• Access to own office, high-speed internet, computer, and additional equipment and software necessary to complete all assigned tasks
• Weekly Team meetings (1 – hour)
• Monthly Internship meetings (to learn and discover from one another, 1 – hour)
• Unlimited long distance services are recommended, as all conference calls are financial responsibility of Intern
• Professionalism is expected in all communications on behalf of Patty Benton
customer support billing customer service scheduling document preparation conference call set-up editing correspondence reports project management transcriptionMore Internships in Colorado:
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JERPAT, LLC
JERPAT, LLC is an outsourcing administrative and web design solution for your business run by Patty & Jerome Benton. Originally founded in 1998 as JERPAT Web Designs, Patty incorporated Virtual Assistance services support coaches, speakers, & authors in 2003.In 2005, Patty Benton recognized a need for an affordable training program so that women who wanted to stay home with their children could afford to get support the and training they needed. She currently provides training and speaking focused on helping women of all industries create a solid business and marketing foundation. She provides a variety of ways for women to experience her, as she realizes that each woman has individual needs, learning styles, circumstances, and struggles.
JERPAT, LLC [ All of our Internships ]
Aurora, CO
Email: internship@pattybenton.com
Website: JERPAT, LLC
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