Description:

The Minnesota Transportation Museum (MTM) is a growing non profit with immediate openings for two interns seeking hands-on experience for careers in marketing, communications, and non profit management. Internships include a $200.00 per month transportation stipend and have the potential to become paid positions. (The current MTM employee in this position started as an unpaid intern in June of 2011 and was promoted to a full time employee. This person is now entering graduate school. We are seeking talented interns to fill this position.)

MTM is implementing a major marketing revision. Our target audiences are families with children ages 2-10 and railfans who enjoy trains and buses. The MTM interns will work in three areas that focus on marketing and customer service.
1. Marketing to families using social media tools that engage families through networks, community relationships, and cross promotions. The interns will have specific assignments and develop programs based on their insights and initiative.
2. Customer service for the Osceola & St Croix Valley Railway and the Jackson Street Roundhouse. This work includes answering phones to explain MTM train rides and services, entering orders, and solving customer problems. This work will include Saturday and some Sunday hours.
3. Support for the special events such as the Pumpkin Train, Santa Express, and Hobo Days under the direction of the Event Planner or experienced volunteers.

The internships are based at the MTM offices at 193 E Pennsylvania Avenue in St Paul. Hours are flexible ranging from 20-40 hours per week and can accommodate other part time work schedules. Interns report to the Executive Director and work with experienced volunteers.

Qualifications:

College degree in a liberal arts field, marketing, or communications. Experience working with customers (Can be retail, restaurant, or other customer service experience.) Familiar with Facebook and Microsoft Office (Word and Excel.) Quick learner and able to operate with limited direction on assigned responsibilities.

Paid Internship Info:

$200.00 per month stipend for transportation costs

Hours:

9AM-4PM

Length/Availability:

4 months with possible extension

Start Date:

8/01/12

End Date:

10/01/12, 12/01/12

Deadline:

Ongoing

Additional Info:

Tags:

Marketing  CustomerService  SocialMedia  Facebook  Nonprofit   

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