Company/Organization: Sinacon

Description:

Company

This hotel is a high-end five star hotel and with its franchise run by one of world’s hotel leading group from French . It is the first international five star hotel in Weifang City. The Chinese Restaurant, the All-Day Dining Restaurant and Specialty Restaurants all provide authentically prepared food, while the Grand Ballroom and Function Rooms can meet the needs of all types of banquets and business..

Located in central Shandong, Weifang city is flourishing industrial city with a rich cultural history, abundant natural resources and beautiful scenery. Weifang’s population is over than 8 Million. The world’s largest international kite festival also held in Weifang. Each year many tourists come to visit the city’s historical sites and relics, including Yangjiabu Folklore Grand Park and Ten Tablet Garden.

Situated in downtown Weifang, this hotel incorporates the fascinating kite culture into its ethos. A popular and relaxing space within walking distance of many department stores, office and Imax’s cinema. This hotel attract discerning Travelers in town for business, active city breaks or relaxing getaways.

Tasks

You will supervise the Front Office all units activities during the shift and handle guest relations and requests. Act as Duty Manager in the absence of senior management and department heads.

Review arrival information on a daily basis: VIP, Club Member, Regular guests, Groups, special request, etc
Maintain good working relations with all departments
Assist in handling claimed reservations and turn-away according to Hotel’s Policies and Procedures
Maintain a knowledge of the room rates, discounts, packages, hotel facilities, special events, etc
Ensure that guest complaints are properly logged and acted upon by trying to avoid any guest leaving the hotel dissatisfied
Assist in department training and assesments

Qualifications:

Requirements

Hotel management major
Very good English skill
positive and forwarding Attitude
Good communicator

Additional Info:

Benefits

Travel allowance (return Ticket)
Free accomodation
Free Meals

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