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Paid Internship in China (GRO)

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Company/Organization: Beijing Auchan Transcom


1,Conduct all activities of the Guest Relations section related to the welcoming of guests;
2,Give meticulous service to the guests and help establish a good image for the enterprise;
3, Handle guests’ requests an complaints in a polite and efficient manner ;
4,give further instructions to the relevant staff if needed to ensure customers’ satisfaction and maintain a record of all requests received from all guests. Follows up when necessary;
5,keep in touch with other colleagues, maintain close relations of cooperation;
6, Keeps updated of all information concerning the hotel products and


-Bachelor degree or above;
-Good image and temperament are needed;
-Fluent in English spoken and writing;
- Good command of communication and coordination ability;
-Be familiar with the hotel business and the working process of GRO.


6 months ~ 1 year

Start Date:

as soon as possible

Additional Info:
The hotel is located in Shunyi District, adjacent to the Olympic Water Park.
This Beijing hotel boasts rich hot spring resources. There are 48 indoor pools and a good variety of outdoor ones. After spa, guest can go to the massage center to enjoy authentic Thai massage for further relaxation. For dining, Southeastern Asian dishes are on offer. In addition, there is a cafe and a lobby bar
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