Company/Organization: YourCareerChina

Description:

Job Description:
Reference: YCC13 Hotel Internship
Job Title: Guest Relations Officer Trainee:
Hotel Locations:He Bei Provincce, Chengdu, Sichuan Province, Shaoxing, Zhejiang Province

Summer is now upon us, want the opportunity to explore the China, whilst getting paid and receiving a cultural work experience? Then now is the time to apply for an opportunity of a life time. YCC Consulting is now actively recruiting international trainees on behalf of a luxury hotel in the bustling cities of Hengshui, Shaoxing and Chongqing.

Responsibilities:
1. Provide prompt, courteous and efficient customer service in either department.
2. Welcome all guests and verify reservations with VIP’s and standard guests.
3. Handle associated clerical duties such as updating guest information in the computer, making
reservations and copying registry documents.
4. Work as a team with other staff members in managing customer satisfaction.
5. Offer reasonable solutions to customer complaints.
6. Other tasks given by department or General Manager.
Additional Information:
1. Starting date: As soon as possible, overseas applicants will be considered.
2. Duration of traineeship: 3-6 months
3. Salary: 6000 RMB a month
4. Free accommodation outside hotel and meal plan provided.
5. If already located within China, domestic relocation fees will be reimbursed.
6. Visa advice and renewal support.

Qualifications:

Requirements:
1. Fluent in English, basic Mandarin is a major plus.
2. Excellent customer service skills, previous working experience are a major plus.
3. Friendly and professional demeanour towards colleagues and guests.
4. Positive, consistently hospitable attitude whilst in and outside hotel property.
5. Undergraduate degree or current student.

Paid Internship Info:

RMB 6000/month

Length/Availability:

6 months

End Date:

, ,

Deadline:

Ongoing

Tags:

hospitality    guest  relations    management 

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